AutoMe Ltd is a Sri Lankan digital automotive marketplace that offers a vehicle buying and selling process. To provide you with the full range of AutoMe products and services, we need to collect and process information about you.
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
For the purposes of this Policy, the data controller is AutoMe Limited (registered in Sri Lanka under company registration number PV00224291)
Auto Me Limited ("Auto Me", "we", "us", "our") is committed to protecting your personal information, being transparent about the data we hold and wherever possible giving you control over how we use it.
It’s important that you read this policy to understand the information we may hold about you, how we use it and how you can access or update your information, modify your preferences or request deletion of your personal data.
Amendments and updates to this Policy may be made from time to time. Any revisions will be posted on this page so you will always be aware of the information we collect. Please review this page regularly so that you are aware of any changes.
We use your information in line with all applicable laws and regulations concerning the protection of personal information from time to time.
Information you provide when you publish an advertisement on the Website
As part of the publishing advertisements process on the Website, we collect your name, telephone numbers, email address and location, as well as details of the vehicle you wish to sell, payment details (if any please see below) and your IP address.
We use certain features in our advert placement process to protect the privacy of our customers when they are communicating with potential buyers via phone or email.
You will also be required to supply payment card details to place a premium advert or to buy addition services. We use third party payment providers to manage online card payment transactions. Payment card information is collected over a secure online payment gateway provided by:
All payment transactions processed are encrypted. Your payment card information is used solely to process payment for your advert. We retain no record of your payment card details.
Information you provide when you browse or use services on the Website
You will may to supply your location in order to use our vehicle search facility. We will use this to present adverts matching your search criteria with the distance from your selected location.
If you use the chat service, available on some adverts, to communicate with seller ("Chat Service"), you may disclose personal information while using the service.
All conversations and some email exchanges are recorded. Any personal information that you disclose during a live chat or via an online form will be accessible to and processed by us, the seller with whom you communicate, and will be made available to AutoMe.
When you use the Website we will also collect your IP address and browser information.
Information we collect if you use our Mobile Applications
If you choose to download or use our Mobile Applications, or access one of our mobile optimised sites, we may receive information about your location and your mobile device, including a unique identifier for your device.
We may use this information to provide you with location-based services, such as advertising, search results, and other personalised content. Most mobile devices allow you to control or disable location services within the mobile device’s settings. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacturer of your device.
How we use the information we collect
We use the information we collect to:
Lawful basis we use to process your information
We process your data based on the lawful bases set out below. We may process information you provide based on more than one lawful ground depending on the specific purpose for which we are using it:
Where consent is required for us to process certain types of your personal data, it must be clearly given. You may give us your consent to receive our marketing communications and/or when you use the Website to request services provided by dealers.
Where you have given consent for AutoMe to process your personal data you may withdraw consent at any time by emailing [email protected]. We will cease processing your data based on that consent but this does not affect any processing we have undertaken at any time before withdrawal.
If you have given consent for your details to be passed to a dealer or other third party your data may already have been used by them to respond to your request before we can action your consent withdrawal. In this event, you will need to contact them to withdraw your consent to their use of your personal data.
AutoMe will not pass on your personal data to third parties except as set out in this policy or with your consent. We may disclose your personal information to third parties for the following purpose(s) and in the following circumstances as part of our processing activities:
We are not responsible for any use of your personal data by these parties except where they act as our processor.
All information you provide to us is stored securely, and not transferred to third parties unless specifically detailed.
Payment card information, details you provide when you advertise or buy additional services will be processed by the payment provides and we do not store these information. Please read their privacy policies or contact them for more information.
AutoMe uses strict procedures and security features designed to prevent any unauthorised access to your data that we hold.
AutoMe will process personal data for as long as necessary to fulfill the purpose we collected it for, including the purpose of legal, accounting and reporting requirements, and for as long as necessary for the prevention and detection of criminal activity. The period for which we process and store the personal data for varies depending on the use you make of the Website and the products and/or services we offer. Where you register an account or place an advert we will retain your data for as long as your account and/or advert is live and a period after your account is closed or advert ends to enable us to satisfy our legal, accounting and reporting requirements.
In some circumstances you can ask us to delete your data: see Right to be forgotten below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
If you wish to make a complaint about how your personal data is being processed by AutoMe (or third parties as described above), or how your complaint has been handled, in the first instance please email your concerns to [email protected].
If you have any questions regarding the use of your personal data please contact us at: [email protected]